Developers

Start with your product. Manuals, configuration tools and development resources are on its product page.

Choose your product

3 product models

FAQs

Where can I find datasheets, manuals and software?

Select your model to open its product page. Downloads & resources lists the available files, with language and version options.

Do I need to enter my details for every download?

No. Complete your name and company when registering, then access resources while signed in. If your session expires, signing in returns you to the original page and selected resource.

What if the SDK or software I need is not listed?

Contact technical support with your model, operating system, programming language and communication requirements. Some integration resources are provided for specific devices and projects.

What if a download does not start or the link expires?

Use the direct link in the download message. If it has expired, click the file download button again. Save and extract the file before configuring your device.

Solve on-site challenges together

Contact technical support

For product selection, share your code type, working distance and environment. For an existing device, include its model, software version and a screenshot of the issue.

Monday–Friday, 09:00–18:00 (China Standard Time)